Privacy Policy

This Privacy Policy explains how Jaecoo Parts UK collects, uses and protects your personal information when you visit or make a purchase from our website. We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

Information We Collect

When you visit our website, we may collect certain information about your device and browsing behaviour. This may include your IP address, browser type, pages visited and how you interact with the website. This information helps us understand how visitors use our website and allows us to improve the user experience.

If you place an order or submit information through our contact forms, we may collect personal information such as your name, email address, billing address, delivery address and payment details. This information is necessary to process orders and provide customer support.

How We Use Your Information

The information we collect may be used to process and deliver your orders, communicate with you about your order or enquiry, improve the performance and functionality of our website, prevent fraud and ensure the security of our services, and comply with legal obligations.

We only use your personal information for legitimate business purposes and never sell your personal data to third parties.

Sharing Your Information

In order to operate our website and fulfil orders, we may share certain information with trusted third-party service providers. These may include payment processors, delivery couriers, website hosting providers and analytics services.

These third parties only receive the information necessary to perform their services and are required to protect your data in accordance with relevant data protection laws.

Cookies

Our website uses cookies to improve your browsing experience and analyse website performance. Cookies help us understand how visitors interact with the site and allow certain features to function correctly. You can manage or disable cookies through your browser settings. For more details, please refer to our Cookie Policy.

Data Security

We take appropriate security measures to protect your personal information from unauthorised access, misuse or disclosure. While no online service can guarantee complete security, we use industry standard practices to safeguard your data.

Your Rights

Under UK data protection law, you have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your personal data where applicable, object to or restrict certain types of data processing, and request a copy of your personal data.

If you wish to exercise any of these rights, please contact us using the details provided on our contact page.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. We recommend reviewing their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or how we operate our website. Any updates will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact Jaecoo Parts UK through the contact page on our website.